What we do!


If you are ever in an automotive accident, and need a reliable and trustworthy repair facility we are here to assist you with all of your auto repair needs. We will provide you with a complementary damage assessment for repairs needed to have your car look like the accident never happened.

We work with all insurance companies, and are a preffered shop for various insurance companies and fleets. We have over 30 years of field experience and are pleased to offer our services to you.

Below is a list of a few of the many services we offer:
  • Body Repairs
  • Collision repairs
  • Frame work on all models
  • Decal replacements
  • Full Paint Jobs
  • Insurance Claims
  • Self Pay Repairs
  • Auto Glass Replacement
  • Fiberglass Repairs
  • Mechanical Repairs
  • Alignments
  • Suspension Work
  • A/C & Heating
  • Battery Replacement
Don't Forget

I-Car certified technicians

Towing Service

Our collision repairs have a lifetime guarantee!

We use OEM 1 Stop

Get in touch


Let's Talk
Sterling Auto Service & Body Shop
Phone: (301) 608-1433
Email
sterlingautoservice@hotmail.com
Social Networks
Use our Hashtags!
  • #sterlingbodyshop
  • #sterlingautosevice

ABOUT US

Sterling Auto Service & Body Shop is a family owned and operated business, established in the year 1999. We are one of the DC and Metropolitan areas leading repair facilities equipped to serve all our customer needs.

At Sterling, customer service is our number one goal. We understand that not having your vehicle can be an inconvenience to you, therefore we strive to make your entire experience a pleasant and expeditious one.

As a member of the business community, we adhere to a code of ethics, our pledge to you, is of honesty, integrity, safety, and craftsmanship. We encourage you to ask questions, our trained professionals are ready and willing to help you in any way they can. We pride ourselves in getting the job done the first time!

Directions


2311 Perkins Pl, Silver Spring, MD 20910

Directions from 495N

Take exit Take the MD-97/ GEORGIA AVE.S
exit, EXIT 31. (Silver Spring)
Turn RIGHT onto SEMINARY RD.
Turn SLIGHT LEFT onto BROOKVILLE RD.
Turn LEFT onto TALBOT AVE.
Turn RIGHT onto PERKINS PL.

Directions from 270-S

Take exit Take the MD-97/ GEORGIA AVE.S
exit, EXIT 31B. (Silver Spring)
Turn RIGHT onto SEMINARY RD.
Turn SLIGHT LEFT onto BROOKVILLE RD.
Turn LEFT onto TALBOT AVE.
Turn RIGHT onto PERKINS PL.

F.A.Q.

Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process, we will do the rest.

Our hours are Monday through Friday 8am to 6pm and on Saturday for estimates by appointment only. 

Yes, as long as the repairs have been approved prior to repairs starting.

No. A car is a total loss only when the price of repairs exceeds the insurance company's determined value of your vehicle. Nowadays, most cars are built using unibody (frame and body as one) construction. Our highly skilled technicians, with the aid of our state-of the-art computer measuring system , can return your vehicle to its original factory specifications. If it is determined that the frame section is bent beyond repair, that section can simply be replaced.

Today's modern factory finishes incorporate multiple layers of highly specialized paints. We have made a major investment in the finest paint system available and constantly upgrades its technology and equipment to ensure that each vehicle's paint matches. We take special pride in our ability to match factory finishes as the final step in the restoration process.

Yes. Just let your advisor know what other work you would like done so that he or she can make the necessary arrangements.

The repair time is determined by the severity of the damages to your vehicle. Your service advisor can only give you an estimated time of completion, pending parts availability for repairs needed.

We can provide a ride to and from home within a five mile radius, we also can take you to and from Forest Glenn and Downtown Silver Spring Metro Stations

Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant.  Check your policy and/or call your insurance company to find out if you have rental coverage and what your specific limitations are. Once you have confirmed coverage on rental fee with the insurance company, we will call the rental car company to pick you up at our facility on the day of your repair appointment.

Your service advisor will give you a courtesy call or send an email to you, and notify you that the repairs have been completed.

We provide a lifetime warranty for our paint. (Voided if repaired area is damaged in another incident)

We also provide a mechanical warranty for twelve months or twelve thousand miles. whichever comes first.

The amount of deductible that you will be responsible for is determined by your insurance policy.  If you carry broad collision, and you were not at fault, your insurance company most likely will waive your deductible. Insurance companies determine fault by your account of the accident when you make the claim, and by reviewing the accident report filed with the police department. If you aren't sure about your deductible, you can call your agent and he can tell you whether your insurance company has waived your deductible or whether you will be responsible to pay this when you pick up your vehicle.

You pay your deductible and any other fees to Sterling Auto Service at the time you pick up your vehicle. If you aren't sure about your deductible, you can call your agent and he can tell you whether your insurance company has waived your deductible or whether it will be your responsibility.

The easiest and most convenient way to pay for your portion of the repairs to your vehicle is with a major credit card. We accept Visa, MasterCard, & Discover. Certified checks, cash but no personal or business checks.

Parts that wear out and need replacement with time and use (i.e., tires, batteries, and suspension parts) are commonly subject to betterment charges when they are replaced during the repair process. These betterment charges are determined by your insurance company and are pro-rated based on actual miles on your vehicle.


DO · Wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth or sponge. · Always use clean fresh water. · Wash your vehicle in the shade
DON'T · Do not use a commercial car wash. Stiff brushes or sponges could mar the finish and damage the surface. · Do not "dry wipe" your vehicle. Dry wiping can scratch the finish. · Do not drive on gravel roads. Chipping the finish is easily done in the first 30 days. · Avoid parking under trees and utility lines which are likely to attract birds. Bird droppings have a high acid content and will damage a freshly painted surface. Also, tree sap can mar or spot a freshly painted surface. · Do not spill gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish. · Do not scrape ice or snow from the newly painted surface. 


DON'T · Do not wax or polish the vehicle. This will allow the finish to dry and harden completely.